About Us
A specialist New Zealand Dynamics 365 consultancy
OA Systems is a New Zealand-based Microsoft Solutions Partner specialising in Dynamics 365, Power BI, and SQL.
Founded in 1992, we have focused predominantly on Dynamics 365 Customer Engagement (CRM) solutions since 1998.
We partner with New Zealand organisations that need experienced implementation expertise without the complexity and overhead often associated with a large systems integrator.
Outcomes
What we help organisations achieve
We design Dynamics 365 solutions that help organisations improve the way they manage customers, services, sales activities, communications, and operational processes.
The right approach depends on your people, processes, priorities, and existing technology.
- Replace disconnected spreadsheets or legacy systems
- Create a more complete view of customers and interactions
- Improve sales and opportunity management
- Support customer service teams
- Automate repetitive or manual processes
- Improve reporting and management visibility
- Enable online portals for customers or other users
- Connect Dynamics 365 with other business applications
- Move an existing Dynamics 365 solution from on-premise to the cloud
- Improve an existing system that no longer reflects how the organisation operates
Working style
What you can expect when working with us
We listen before we design
We take time to understand your organisation, processes, users, and goals. We ask questions and look beyond the initial request to identify the underlying business need.
Practical solutions without unnecessary complexity
We aim to deliver the simplest solution that will meet your requirements properly, using standard Dynamics 365 and Power Platform capabilities where they fit, and custom development where there is clear benefit.
Direct access to experienced people
Our customers work directly with the consultants responsible for their solution, keeping the people involved in discovery and design connected to implementation and outcomes.
Designed for the people who will use it
We place a strong emphasis on usability, clear processes, and making the solution fit naturally into day-to-day work so adoption and user confidence improve.
Focused delivery
The advantages of a focused delivery team
Our delivery model is intentionally straightforward. The people who help understand your requirements remain closely involved as the solution is designed, developed, tested, and implemented.
We aim to become a trusted extension of your team, not simply a supplier brought in to install software.
Working with a focused team means:
- Direct communication with knowledgeable consultants
- Quicker access to the people responsible for the work
- A delivery approach proportionate to your organisation and project
- Practical advice without unnecessary upselling
- Continuity from initial discussions through to implementation
- Ongoing support from people who understand your solution
Experience
Experience you can rely on
Our team of sales consultants, functional consultants, architects, developers, and project managers has experience across the full lifecycle of Dynamics 365 Customer Engagement solutions, including discovery and design, implementation, migration, support, and enhancement and optimisation.
Our work in practice
The best way to understand how we work is to see what our customers have achieved. Our case studies show how New Zealand organisations replaced outdated systems, improved business processes, and created Dynamics 365 solutions that support the way their people work.
View Case StudiesSupport after go-live
Implementation does not need to end at launch. We can provide managed support, improvements, and practical advice as your teams keep using and evolving the solution.
Support & ImprovementTalk to OA
Ready to talk about your Dynamics 365 plans?
OA Systems can help you understand your options and plan the right next step for your organisation.
Contact Us